Terms and Conditions | Print Head Tester

Last Updated: April 21, 2025

By accessing this website or by placing a verbal, email, fax, or any other form of order with Digital Sign Technologies Inc. (“DST”), you agree to the following Terms and Conditions and applicable laws. If you do not agree to be bound by these terms, please do not use this website or purchase any DST products or services.

1. Intellectual Property

All content on www.PrintHeadTester.com, including text, images, videos, HTML code, design elements, and product documentation, is the property of DST and is protected by intellectual property laws. No portion of the Print Head Tester device—whether hardware, software, design, operation, or functionality—may be copied, reverse-engineered, distributed, or reproduced without prior written consent from DST. All trademarks referenced are the property of their respective owners.

2. External Links

This website may contain links to third-party websites or services. DST makes no representations or warranties about the content or operation of those external websites and accepts no responsibility for them. Accessing such sites is at your own risk.

3. Disclaimer of Warranties

The Print Head Tester and any accompanying software, consumables, or documentation are provided "as is." DST disclaims all warranties, express or implied, including but not limited to warranties of merchantability, non-infringement, and fitness for a particular purpose. DST does not guarantee the success of any diagnostic result or compatibility with all printhead models or printer systems.

4. Inks and Ink Cartridges

Inks and ink cartridges supplied by DST for use with the Print Head Tester are not certified by Original Equipment Manufacturers (OEMs). By using third-party inks or consumables, you assume all associated risks, including potential damage to printheads.

5. Risks of Use

By using the Print Head Tester, you acknowledge that diagnostic testing of printheads carries certain risks, including permanent damage to the printhead. DST is not liable for damage to equipment, ink systems, or output quality resulting from improper use, incorrect configuration, or pre-existing conditions in the printhead.

6. Warranty

Digital Sign Technologies Inc. (DST) provides a limited 1-year warranty on the Print Head Tester, covering defects in materials and workmanship under normal use. This warranty applies only to the original purchaser and is non-transferable.

What is covered:

Manufacturing defects in hardware components
Mechanical failures not caused by misuse or external factors

What is not covered:

Damage resulting from misuse, neglect, accidents, abuse, improper installation, or unauthorized modifications or repairs
Damage to any electronic components or internal circuitry caused by the user
Normal wear and tear, or cosmetic damage that does not affect functionality
Consumable parts such as inks, test paper, and cleaning supplies

To initiate a warranty claim, the customer must contact DST and notify the company of the issue. All returns must be prepaid and insured by the customer.

DST reserves the right to repair or replace the defective product at its sole discretion. Replacements may include refurbished or reconditioned components or units that are functionally equivalent.

This warranty is void if the product is used outside of its intended purpose, or if it has been tampered with or altered in any way without written authorization from DST.

7. Return Policy

Print Head Tester products may be returned within 15 days of receipt for a full refund, provided the unit has not been used and is returned in its original packaging along with all supplied items.

Consumables—including opened ink bottles, used test paper, or any other used supplies—are non-returnable and non-refundable.

If the Print Head Tester has been used, DST will deduct the cost of any consumables used, and a $1,000 USD restocking fee will apply to cover the replacement of components that were exposed to ink or other fluids.

Before returning any item, customers must contact DST to obtain a Return Merchandise Authorization (RMA) number. This number must be clearly marked on the return packaging. Returns received without an RMA may be refused.

All return shipping costs are the responsibility of the customer. DST recommends using insured and trackable shipping services for all returns.

DST reserves the right to inspect returned products and determine refund eligibility at its sole discretion.

8. Liability Disclaimer

To the maximum extent permitted by applicable law, Digital Sign Technologies Inc. (DST), including its owners, directors, officers, employees, contractors, agents, affiliates, and representatives, shall not be liable for any claims, losses, or damages of any kind—whether direct, indirect, incidental, consequential, exemplary, punitive, or special—arising out of, related to, or in connection with the use, misuse, or inability to use any DST product, including but not limited to the Print Head Tester.

This includes, without limitation, damages for personal injury, death, property damage, data loss, business interruption, system malfunction, loss of profits, or any other commercial or economic loss, regardless of the legal theory under which such liability is asserted, and even if DST was advised of the possibility of such damages.

You acknowledge and agree that all DST products and services are used entirely at your own risk, and you assume full responsibility for any consequences resulting from their use. DST makes no guarantees regarding the suitability, compatibility, or safety of its products for any particular application or environment.

This limitation of liability applies regardless of whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, and shall survive any failure of essential purpose of any limited remedy.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Digital Sign Technologies Inc. (DST) shall not be liable for any damages or claims arising from or related to the use, performance, or inability to use the Print Head Tester product, this website, or any related services. This includes, but is not limited to, any direct, indirect, incidental, consequential, special, punitive, or exemplary damages, even if DST has been advised of the possibility of such damages.

In any event, DST’s total cumulative liability for any and all claims, losses, or damages—whether in contract, tort (including negligence), warranty, or otherwise—shall not exceed the lesser of the amount paid for the Print Head Tester product or $100 USD.

Your sole and exclusive remedy for dissatisfaction with the Print Head Tester, this website, or any DST product or service is to stop using the product and discontinue access to the website or services.

10. Your Content

If you post, upload, or otherwise share content through our website or communication platforms ("Your Content"), you grant DST a non-exclusive, worldwide license to use, reproduce, and distribute Your Content as needed to provide our services. You agree that Your Content does not infringe any third-party rights or violate any applicable laws.

11. Privacy Policy

Your use of the website and DST services is also subject to our Privacy Policy. By using the website or Print Head Tester, you consent to the collection and use of your information in accordance with that policy.

12. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of the Province of Ontario, Canada. Any disputes shall be resolved exclusively in the provincial courts located in Mississauga, Ontario, Canada.

13. Changes to the Terms

DST reserves the right to amend these Terms at any time without prior notice. Continued use of our website, products, or services constitutes acceptance of the modified Terms.

14. Contact Us

If you have questions or concerns about these Terms, contact us at support@digitalsigntech.net.